Service Technician

Zehnder America

Thursday, September 24, 2026

🔧 Service Technician – HVAC / Ventilation
💰 $70,000–$80,000 annually
📍 Hampton, NH
🚗 50–75% travel
💼 Full-Time

Build your career with a global leader in indoor climate solutions. Zehnder Group North America (Zehnder America business unit) is looking for a Service Technician to join our growing team and support our expanding installed base of high-performance ventilation and indoor air quality systems.
This is a hands-on technical role for someone who enjoys troubleshooting, solving problems in the field, working directly with customers, and being the technical expert they can rely on. You’ll work with homeowners, contractors, engineers, and distributors while diagnosing, repairing, commissioning, and supporting Zehnder systems.

🔧 What You’ll Do

Diagnose and troubleshoot mechanical, electrical, airflow, and controls-related issues
Perform on-site service visits, inspections, commissioning, and system performance verification
Repair motors, fans, controls, sensors, wiring, duct connections, and related components
Provide remote technical support by phone, email, and video
Support contractors with installation troubleshooting
Assist with warranty evaluations and parts replacement recommendations
Document service activities, findings, repairs, and recommendations
Partner with Engineering, Technical Support, Sales, and Operations to resolve recurring issues and improve service processes
Stay current on Zehnder products, controls, and system updates
Represent Zehnder professionally at customer locations and job sites

🤝 Customer-Facing Technical Expert

You’ll be more than a technician—you’ll be a trusted technical resource for our customers and channel partners .You’ll explain technical problems and solutions to both technical and non-technical audiences, set clear expectations, and provide a professional, solutions-oriented customer experience.

🛠️ What We’re Looking For

We’re looking for someone with:
Strong mechanical and electrical troubleshooting ability
Experience with HVAC, ventilation systems, controls, or building systems
HRV/ERV experience strongly preferred
Ability to read wiring diagrams, schematics, and technical documentation
Hands-on experience using multimeters, airflow measurement equipment, and hand/power tools
Comfort working with low-voltage electrical systems and electronic controls
Strong customer service and communication skills
A problem-solving, customer-first mindset
Valid driver’s license and willingness to travel to customer sites

⭐ Even Better If You Have

HVAC, electrical, mechanical, or building-systems certification/training
Experience with high-performance or energy-efficient building systems
Residential or light commercial construction experience
Knowledge of building codes, energy standards, or indoor air quality
Experience with CRM or service management software

🚙 This Is a Hands-On Field Role

You should be comfortable working in a variety of environments, including mechanical rooms, attics, crawl spaces, and construction sites, and lifting equipment/components up to 75 lbs.

Why Zehnder?

You’ll join a company focused on high-performance indoor climate and ventilation solutions, where your technical expertise directly impacts customer satisfaction, system performance, and the Zehnder brand. If you’re an experienced HVAC/technical service professional who enjoys diagnosing complex problems, working with customers, and being on the road, we’d like to hear from you.

Apply today and join Zehnder Group North America businesses!