Service Technician

Responsible for providing outstanding CUSTOMER SERVICE.
Visually inspects, tests, and listens to machines and equipment to locate causes of malfunctions.
Discusses machine operation variation with customers to diagnose problem and repair machines.
Dismantles machine parts to detect wear, misalignment, or other problems.
Removes and replaces worn or defective parts.
Installs new or repaired parts; clean and lubricates shafts, bearings, gears, belts and other parts of machinery.
Realigns and adjusts components such as spindles and clutches.
Installs and repairs electronic components of machinery of equipment.
Start machines and equipment to test proper operation following repair.
Organize and plan with dispatcher follow-up repairs on equipment when all ordered parts have been received.
Organize with dispatcher scheduled repairs and PM’s at similar locations on the same day, as time and location permits.
Organize new service requests with dispatcher in the same working area, as time permits.
Complete timecards accurately and completely throughout the day
Responsible for record keeping and reporting of work orders, parts, supplies ordering, and a daily agenda.
Complete work orders, submit parts orders and all required paperwork through tech portal / ERP System while at each location.
Organize parts received for van stock and follow up customer repairs.
Work efficiently together with dispatcher for most productive route each day.
Treats company equipment (i.e. vehicle, tools, phone, fax, credit card, and parts) as if they were his/her own and follows PM’s guidelines on company provided vehicle.
Performs additional duties, tasks, responsibilities, as a supervisor may, from time-to time, deem necessary.
Work safely in different types of environments and always putting SAFETY FIRST.

Hiring Location/ Service Area

Boston, Massachusetts

Contact Name:

Alex Simuni

Contact Phone Number:

(646) 898-7927

Send Resume to:

asimuni@globalindustrial.com