Commercial Heating Systems Support Technician

Laars Heating Systems Company

Tuesday, August 26, 2025

Laars Heating Systems is currently seeking an experienced professional to join our Product Support Team to provide technical product support for our contractors, manufactures representatives, homeowners and other Laars related customers. This is a contract position.

Responsibilities:
Provide documentation and technical support for our products including: plumbing, electrical, gas, venting as well as technical troubleshooting
Participate and support the creation of all technical service procedures and bulletin documentation
Provide parts identification for the Laars products
Attend field job sites for product support as required
Attend job related courses to update product knowledge and skills
Communicate field feedback to the sales, service and engineering groups
Participate in Laars–sponsored educational training seminars
Act as a liaison between technical support and engineering as new troubleshooting requirements become necessary.
Participate in new product development process by attending product and service review meetings
Perform other related duties as assigned

Education Requirement:
High School Diploma required, Associates Degree in a Technical major, preferred

Experience/Skills Requirements:
3+ years’ experience with HVAC systems, equipment, design, applications and service
Strong customer service focus
Strong oral and written communication skills
Proficient knowledge of MS Office
Ability to interpret mechanical, electrical and architectural drawings
Ability to interpret engineering specifications and design
Proficient computer skills in Word, Excel, Power Point, CAD
Knowledge and Understanding of Boiler and Water Heater Sequencing, Building Management Systems and Building Automation Systems including BACNet, Lon Works, Modbus and their protocols preferred

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Hiring Location/ Service Area

Rochester, NH

Contact Name:

Rochelle Bertz

Contact Phone Number:

(740) 639-5778

Send Resume to:

rBertz@primestaffservices.com